Learn the process of providing information and support relating to company information as well as information regarding the products and services of the organization to the end-users/customers.

Help desk support is planned to provide technical support to the customers as well as to internal users with information. It is offered through various networks such as toll-free numbers, websites, email, physical location, etc. It is known as the central point of contact helping information flow from the point of issue to the appropriate authority.

Being vital in the IT workforce, help desk support helps a business run smoothly and keep the business up-to-date. The specialists in this field have a great understanding of information security within user devices and systems.

Companies are always in need of such professionals and with our help; you can get the job you are fit for.

Who Should Enroll?

The Heubert Job Ready Program is designed for individuals who want to build a strong foundation in IT support, system administration, and cloud technologies. Whether you’re a beginner or someone looking to upskill, this program is structured to help you transition into the IT industry with hands-on experience and industry-relevant skills.

✅ Students & Graduates – Individuals completing or having completed a degree in IT, networking, or cybersecurity who want practical experience.

✅ Career Changers – Professionals from non-IT backgrounds looking to switch careers and gain essential technical skills for IT support roles.

✅ Entry-Level IT Professionals – Those already working in IT but looking to enhance their troubleshooting, networking, and cloud administration skills.